| User info | |
|---|---|
| User name: | goldeitser |
| Name: | Anton |
| Location: | California |
| Website: | http://e-book.business/itil-foundation-4th-edition/ |
| Bio: | The Information Technology Infrastructure Library (ITIL) is a set of best practices for IT service management (ITSM) that aligns business needs with IT services. The ITIL certification, owned and maintained by the Axelos, is an entry-level qualification in IT service management. |
| History | |
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